FAQ

How can I book a room?
Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
What time is check in and check out?
Check-in: from 14H00 - Check-out: till 11H00.
Can I leave the room late?
Yes, with an extra, 50% more.
Can I choose the type of bed in my room? (Large bed – two beds)
Yes, large bed or twin beds.
Do the rooms have a balcony or terrace? Can I reserve one?
No.
Are there non-smoking rooms?
All the rooms are non-smoking.
How many storeys does the building have? Is there a lift?
There are 2 buildings, 4 and 5 floors with 2 lifts.
Is there air conditioning in the rooms?
The whole hotel is air-conditioned in summer.
Is your hotel adapted for the handicapped?
Yes, the hotel is equipped with 1 room for handicapped.

Can you keep my luggage when I leave the room?
Yes, we have a luggage check-room in the hotel.
Is there a safe place to park my car? How much does it cost?
We can propose a parking, 11€/night.
Does the hotel have an Internet or e-mail terminal for guests?
We can propose to rent a portable computer equipped with Wifi.
Do you have high-speed Internet in the room for my portable computer? Is it wireless?
20 rooms are equipped with free Wifi.
Do you have a quiet, romantic room? How can I reserve it?
Our rooms are quiet and soundproofed.
What languages are spoken in Reception?
French, German, English and Spanish.
Where may I rent a car?
At the reception.
How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings